Monday, May 5, 2014

New Tech : In Battle with Amazon, Google Expands Same-Day Delivery Service

New Tech

Google is expanding its same-day delivery service to Manhattan and West Los Angeles as the Internet-search giant competes with Amazon.com for consumer purchases.

The company launched Google Shopping Express last year in the San Francisco Bay area. The service lets people order online and pay for packaged foods and other items, such as toys and diapers, from physical stores operated by retailers including CostcoCOST -0.62%, Target and WalgreenWAG +1.41%. The products are delivered to consumers’ residences by small vans within hours.

Google is offering the service free for the first six months in each metro area; after that, it will charge a fee of about $4.99 per store.

Google and Amazon.com, the world’s largest Internet retailer, are competing to be shoppers’ primary online destination and merchants’ preferred place to reach those consumers.

Amazon has become a popular first stop on the Web and smartphones for people searching for products, taking away some lucrative search advertising business from Google. That competition has intensified as Amazon has introduced faster delivery and more food and consumer packaged goods that people buy more often.

Last week, Amazon broadened its same-day delivery service, adding Dallas and San Francisco to the dozen cities where it was already available.

Amazon and Google approach this differently. Amazon uses its existing network of fulfillment centers to deliver products quickly. Google picks up products from retail stores.

That gives Amazon more control over the delivery process and the products stored in its warehouses. But Google saves the cost of building warehouses, by working with existing stores.

Google is bringing its delivery service to all of Manhattan with Babies “R” Us, Costco, Fairway MarketFWM -2.51%, L’Occitane, Staples, Target, and Walgreen. The company said in a blog that it also wants to bring Shopping Express to Queens and Brooklyn in the coming months.

In the Los Angeles area, Google Shopping Express will cover Culver City, Inglewood, Marina Del Rey, Santa Monica, Venice, West Los Angeles, and Westwood and include retailers like Costco, Guitar Center, L’Occitane, Smart & Final, Staples, Target, Toys “R” Us, Babies “R” Us, and Walgreen.

Google said it will expand the service soon to other parts of Los Angeles, Bel-Air, Beverly Hills, Pacific Palisades, Playa del Rey, Playa Vista and West Hollywood.

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